Question 1

What is FuFu Earns ?

Accepted Answer

${color}[#d31717]( FuFu Earns can be used to pay for BitFuFu's products and services. It can be obtained through participation in BitFuFu activities)

Q: How to Pay for Service Fee/Hosting Fee

${color}[#1955b9](1. What is the service/hosting fee?) Service/hosting fee refers to the operation and maintenance costs incurred by BitFuFu to ensure the stable operation of the miner, including costs of electricity, repair, maintenance, transportation, etc. ${color}[#1955b9](2. How many days of service/hosting fee are included when placing an order?) When placing an order for BitFuFu's hashrate or miner plans (hereinafter referred to as "plans"), it is generally required to prepay at least 10 days of service/hosting fee. After that, the service/hosting fee needs to be paid manually or automatically by using the FuFu Points Auto-Pay, Service Fee Loan or Output Auto-Pay function (One lump sum payment for the whole cycle service/hosting fee upon purchasing is also accepted). ${color}[#1955b9](3. How to calculate the service/hosting fee amount?) Hashrate Plans: Service Fee Amount = Number of Days to be Paid x Hashrate Amount x Service Fee Price Co-hosting Plans: Hosting Fee Amount = Number of Days to be Paid x Number of Miners x Daily Electricity Fee per Miner ${color}[#1955b9](4. How to pay the service/hosting fee) There are four ways of payment: ① Manual payment of service/hosting fee Select the order that you want to pay the service/hosting fee, and the user will pay it manually. ${color}[#d40808](Remarks: Failure to pay the service/hosting fee due to personal reasons will cause the user's order to stop running. The platform will not compens

** Click here to check my FuFu Earns**

| About FuFu Earns

FuFu Earns can be used to pay for BitFuFu's products and services.
**FuFu Earns is equivalent to USD 1:1, with no minimum threshold. **
Kindly ensure timely utilization within the stipulated validity period, as any unused portions will expire.

| How to use FuFu Earns

If you have available FuFu Earns, they will be automatically selected for use on the order page, reducing the total order amount.
If you have multiple FuFu Earns, the system will automatically use the ones that are closest to their expiration date.

Question 2

How to complete the KYC verification?

Accepted Answer

BitFuFu is committed to providing secure and compliant services to our users, and therefore implements a strict KYC (Know Your Customer) identity verification process. Completing KYC verification not only upgrades your account security level but also unlocks more platform features and services.

KYC Verification Levels and Requirements

BitFuFu offers different levels of KYC verification to meet various user needs and ensure compliance. It is primarily divided into Individual Verification and Corporate Verification.

Individual Verification – Lv1 Basic Verification

This is the baseline requirement to use BitFuFu services. The following information must be provided:

Identity Documents: Passport, ID card, or driver's license (both front and back must be uploaded). Documents must be in photo format (JPG, PNG); scans or photocopies are not accepted. Please ensure the document is not expired and contains information in English (if no English is present, please use a passport).
Personal Information: Full name (matching the document), ID number (matching the document), and detailed residential address.
Age Restriction: Users must be at least 18 years old.
Nationality/Regional Restrictions: Services are not provided to residents of the United States, Mainland China, Crimea, Cuba, Iran, Russia, North Korea, Syria, and Singapore, or to entities and individuals restricted by trade sanctions and export laws. Users from these regions must provide pro

Question 3

KYC Levels and Benefits

Accepted Answer

The BitFuFu platform implements "Know Your Customer" (KYC) identity verification to ensure transaction security and compliance. KYC verification is divided into different levels, with each level corresponding to different transaction limits.

Verification Levels and Transaction Limits

BitFuFu's KYC identity verification is primarily divided into Individual Verification and Corporate Account Verification. Individual Verification is further sub-divided into Lv.1 Basic Verification and Lv.2 Advanced Verification. The details of the transaction limits for each verification level are shown in the table below: | Verification Level | Transaction Limit | | Unverified | Unallowable to trade | | Lv.1 Basic Verification | $100,000 | | Lv.2 Advanced Verification | $100,000,000 | | Corporate Verification | $200,000,000 | Note: The transaction limit is the cumulative total of all plan fees and paid service fees.

Verification Process and Important Notes

Initial Review & Temporary Limit: If the document photos provided by the user are clear and compliant, the system will conduct an initial review. Upon passing the initial review, the user will immediately enjoy a temporary transaction limit of $1,000.
Manual Re-review: After passing the initial review, BitFuFu will conduct a manual re-review of the user's data. This process is expected to be completed within 1 to 3 working days.
Re-review Results: If the manual re-review fails,

Question 4

What is FuFu Points ?

Accepted Answer

${color}[#d31717](Our payment system has been fully upgraded, and the new FuFu Points are online now, making your payments smoother and more secure!)

** Click here to check my FuFu Points**

||| Attention! When purchasing FuFu Points, the transfer amount will be converted into FuFu Points at the real-time exchange rate between the currency and USD. The converted FuFu Points can only be used for consumption on our platform and do not apply to any refund (FuFu Points are 1:1 equivalent to USD). | "FuFu Points" Introduction

FuFu Points can be used to purchase all products and services on our platform, including orders for hashrate plans, service fee payments, and service fee withholding
FuFu Points uses USD pricing and is 1:1 equivalent to US dollars, consistent with our product service. It protects users against the impact of price fluctuations of cryptocurrency
**FuFu Points support two ways of purchase: ** ** ①Use cryptocurrency to purchase FuFu Points directly (USDT, BTC, and ETH are supported). After the block confirmation of your transfer funds, FuFu Points will arrive** **②Use the funds to be refunded to purchase FuFu Points. Instant arrival without waiting ** ${color}[#d31717](

At the time of purchase, the transferred currency will be converted into FuFu Points at the real-time exchange rate between the currency

Question 5

What is cloud mining?

Accepted Answer

What is Mining?

In the digital asset field, mining specifically refers to the process of running specialized computer equipment (known as "mining rigs") to solve complex mathematical puzzles, thereby verifying and recording transactions on the blockchain. Once a mining rig successfully solves a puzzle, the miner is rewarded with newly minted digital assets (such as Bitcoin) along with transaction fees. This process is a crucial mechanism for issuing digital assets and maintaining network security. Simply put, mining is the process of contributing computing power to maintain the operation of a digital asset network and receiving corresponding rewards in return.

What is Cloud Mining?

Cloud mining is a method of participating in digital asset mining without the need to purchase, install, or maintain physical mining rigs. Users rent hashrate (the computing power of a mining rig) from a cloud mining service provider via the internet. The service provider handles all operational stages, including procurement, deployment, operation, maintenance, and electricity supply of the mining rigs. Users only need to pay the hashrate rental fees to regularly receive mining outputs. The emergence of cloud mining has significantly lowered both the technical and financial barriers for individuals looking to participate in digital asset mining, allowing more people to easily experience mining rewards.

What is Cloud Hashrate Service?

Cloud hashrate service is the core component of cloud

Question 6

How to Pay for Service Fee/Hosting Fee

Accepted Answer

${color}[#1955b9](1. What is the service/hosting fee?)

Service/hosting fee refers to the operation and maintenance costs incurred by BitFuFu to ensure the stable operation of the miner, including costs of electricity, repair, maintenance, transportation, etc.

${color}[#1955b9](2. How many days of service/hosting fee are included when placing an order?)

When placing an order for BitFuFu's hashrate or miner plans (hereinafter referred to as "plans"), it is generally required to prepay at least 10 days of service/hosting fee. After that, the service/hosting fee needs to be paid manually or automatically by using the FuFu Points Auto-Pay, Service Fee Loan or Output Auto-Pay function (One lump sum payment for the whole cycle service/hosting fee upon purchasing is also accepted).

${color}[#1955b9](3. How to calculate the service/hosting fee amount?)

Hashrate Plans: Service Fee Amount = Number of Days to be Paid x Hashrate Amount x Service Fee Price

Co-hosting Plans: Hosting Fee Amount = Number of Days to be Paid x Number of Miners x Daily Electricity Fee per Miner

${color}[#1955b9](4. How to pay the service/hosting fee)

There are four ways of payment:

① Manual payment of service/hosting fee

Select the order that you want to pay the service/hosting fee, and the user will pay it manually. ${color}[#d40808](Remarks: Failure to pay the service/hosting fee due to personal reasons will cause the user's order to stop running. The platform will not compens

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